Design Leadership

Selected case studies showcasing how I build, lead, and grow design teams across agencies, in-house product groups, and client engagements.

Tobias — Leading user experience design at Tobias

Leading user experience design at Tobias

  • Design leadership

Joining Sydney's award-winning Tobias as their first Head of UX, building a positive, high-performing design culture and growing the agency's UX practice.
Financial Institution — Creating a financial institution's first agile design sprint

Creating a financial institution's first agile design sprint

  • Design leadership

Designing and embedding an agile, sprint-based product design process inside a financial institution, from roadmap through to client ownership.
Snapcomms — Building an HCD practice for Snapcomms

Building an HCD practice for Snapcomms

  • Design leadership

Designing and embedding Snapcomms' first human centred design practice, protocols, training, and coaching that scaled to parent organisation Everbridge.
Australian Sports Commission — Leading a hybrid team with the Australian Sports Commission

Leading a hybrid team with the Australian Sports Commission

  • Design leadership

Leading a hybrid ASC/Tobias team to research community coaches across Australia and shape the IA for ASC's modernised digital presence, delivered in a tight 6 week window.